Data & Privacy Notice
Website
By continuing to use our website you consent to the use of functional session cookies on your device and as described below, unless you have disabled them on your device or in your browser. You can change your cookie settings at any time, however parts of our website may not function correctly without them. We do not knowingly or intentionally track, set 3rd party cookies, use or collect data about you, when you visit our website. Our webhosting service may store data about your visit including your IP address, on a fourteen day rolling period and/or as may be required by law; error-logs will be deleted after fourteen days; and individual storage timelines are not possible. Access-logs contain the following data: IP address, date, time, visited pages, protocol, status-code, referer, and user agent and are only accesible by an administrator with authentication. Any website links you may follow from our website are subject to the conditions and data/privacy policies of that website, which are beyond our control and the onus is on you to read/understand that data/privacy policy.
All information contained on our website is for informative purposes only. Although all reasonable care is taken to ensure that all information is correct, Bjorn Afrika, its web-designers and creators as well as its Members, Directors and Staff cannot be held responsible for any erroneous information contained therein, which may include links to 3rd party websites and changes effected by 3rd party websites and/or providers. The onus is on the user of the website to verify that all information contained therein, is correct.
Communication
When you choose to communicate with us telephonically, electronically, by email, chat- or messenger- service and/or similar your name, telephone number and/or email address will be uploaded to the specific services’ servers and/or backed up to our cloud servers, which is/are a member of the ‘EU/US Privacy Shield’. E-mail logs on the server of our provider are anonymised after one day, will however only be deleted after four weeks, to ensure functionality.
Your Data
We do not sell or have any intention to sell your data to anyone. We only use/share your specifically relevant data with 3rd party service providers after your consent, while rendering/which render the services requested by you and/or in order to improve your experience whilst rendering/executing any services and as may be required by law. Certain data we request from you, once you decide to utilise our services are statutory and we may be required by law to retain this information and furthermore may be unable to provide our services (subject to our Standard Terms & Conditions of Trade) without being in receipt of the requested information, before commencement of the service/s.
Data Storage & Retention
While requesting any service from us, your main-data may be stored on an encrypted cloud server, accessible only from authorised company devices and by a limited number of essential staff. Our cloud service/s uses industry-standard encryption. Your main-data is kept for either future reference/services you may require or as may be required by law.
Data Transmission
We use industry-standard encryption for data transmissions to ensure that your data remains secure. We cannot however accept any responsibility whatsoever for the security in relation to any of your device/s, server/s as well as data transmitted (sent,received and/or stored) by you. You can contact us by email for any questions, requests and/or concerns you may have and we will reply to you timeously.
Customer Rights
Customers have the right to access their personal information, to have it corrected as well as the right to recourse at any time, if they believe that their data protection rights have been breached. One of their rights is that they must be informed when their personal data is collected, used or stored by any organisation. They also have the right to know the details and purpose of that processing.
The specific individual rights are as follows:
• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.
About this Data & Privacy Notice/Policy
We may change this Data & Privacy Notice/Policy at any time and from time to time. All updates and amendments are effective immediately upon notice, which we may give by any means, including but not limited to posting a revised version of this Data & Privacy Notice/Policy on our Website. We encourage you to review this Data & Privacy Notice/Policy often to stay informed of changes that may affect you, as your continued use of our services including our website, indicates your continuing consent to be bound by our Data & Privacy Policy. This Data & Privacy Notice/Policy is subject to our Standard Terms & Conditions of Trade, which take precedence.
